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Free UK Delivery Over £90
DeNiro S3311 Boot
Note that, unlike standard items elsewhere in the Online Store, we cannot guarantee that all components and parts selected during the customisation process will be readily available in our store or warehouse. To that end, we will contact you (using the details you provide during Checkout) to discuss a Lead Time on Delivery.If this is a time-sensitive purchase (such as a Gift), then you may want to consider contacting the team before placing your order online to ensure that your 'DeNiro S3311 Boot' can be built and delivered in to your deadline.
Hassle free returns
All returns are subject to our terms and conditions which can be found at the bottom of our site.
Any items being returned must be received by us within 14 days of your receipt. Items must be returned in a clean and unused condition, in the original packaging and with labels attached. Items returned must be insured by the sender as we cannot take responsibility for any items lost in the post.
Hassle free returns: Our returns label service can be used once per order for your convenience.For Exchanges - The label is FREE as long as the exchange is of the same value or higher.For Refunds - If a refund is required (either part or full) then £6.00 will be deducted from the refund amount to cover the cost of your returns label.Faultry or Incorrect Orders - This must be arranged in advance by emailing hello@dressagedeluxe.co.uk or calling our office Monday – Friday 9am-5pm on 01706 941 660. Once approved, if the item is returned to us and if deemed faulty, then the label will not be charged for refund or exchange. Please do not return faulty goods without prior agreement.Return Form - Please ensure you also read and complete our Return Form and enclose it within the parcel. You can find our return form at the top of this page. If you would like to make use of this service, please create your return label here.
You must have access to a printer so that you can print out the returns label.If you do not wish to use our free return postage you must make your own arrangements to return goods to us and you will be responsible for the cost of return unless goods are faulty and a return has been pre-arranged with a member of staff. We recommend that you obtain proof of postage as you are responsible for the returned goods until they arrive with us.
International Returns: When returning parcels from outside the UK the parcel must be clearly marked "Goods Returned to Vendor" or “Return” and this should also be noted on any customs declarations. Failure to comply with the above return policy may result in you incurring customs charges on goods re-entry to the UK. We are not obliged to pay any customs charges incurred by incorrectly labelled parcels. At this time we do not offer free returns for international parcels.
Christmas Period Returns (1st November to 24th December)
Any items ordered during this time may be returned in a clean and unused condition with labels attached for exchange or refund before 8th January. This does not apply to special order items.
Refunds will be processed within 30 days of the goods arriving. You will be reimbursed via your original payment method.Our Return address:Dressage Deluxe LtdUnit 5Pippin BankPark RoadBacup, RossendaleLancashireOL13 0BUUK
Please note all special order boots will take 8-10 weeks due to them being hand made in Italy. There is however an express service which takes 4 weeks, please contact the office for more information on the rush service.
Please ensure you consult the DeNiro size chart prior to ordering your boots.
If you need any help on measuring, we would be more than happy to assist.
We also hold plenty of DeNiro boots in stock! Contact the office to see if we have anything in your size.